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Terms & Conditions

Last updated: 26 March, 2025.

 

Welcome to SVH Inc. CIC. These Terms and Conditions govern your use of our website and your engagement with any of our services, programmes, or events. By accessing or using our website or booking a service, you agree to comply with these terms in full.

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About SVH Inc. CIC

 

SVH Inc. CIC provides non-clinical wellbeing solutions for individuals, communities, and organisations. We are not a medical or mental health provider. Our services are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for any mental health concerns.

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Services We Offer

 

Our services include:

  • Mental Health First Aid Training

  • Immersive Away Day Experiences

  • Engaging Speaking Engagements

  • Leadership Development Workshops

  • Community Engagement Activities

  • Funded Projects and Social Impact Programmes

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Learn more at: svhinc.co.uk/home

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Bookings and Payments

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  • Bookings are confirmed only upon receipt of full payment unless otherwise agreed in writing.

  • All bookings are non-refundable.

  • At our discretion, we may allow a one-time date change, provided you notify us at least 7 days before the original date.

  • You may substitute another attendee at no additional cost with 36 hours’ notice.

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Marketing and Communications

  • When you book a service or engage with us, you will be added to our contact database.

  • We may email you information about services, updates, offers, and news.

  • You may unsubscribe at any time using the link in our emails or by contacting us.​​

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Funded Projects

 

By participating in a funded project, you agree to:

  • Allow us to store and share your data with our funders for transparency and reporting.

  • Complete all feedback and evaluation forms as requested.

  • Allow us to use photos/videos of you for accountability and promotional purposes.

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All participants must apply through our designated process. SVH Inc. CIC has the right to accept or decline any application without explanation.

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Safeguarding

Designated Safeguarding Lead: Valentina Hynes.

  • In school settings, safeguarding responsibilities lie primarily with the school or setting provider.

  • In community environments, parents/guardians are responsible for minors; adults are responsible for themselves.

  • SVH Inc. CIC follows safeguarding best practice. A copy of our safeguarding policy is available upon request.

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Liability Disclaimer

  • SVH Inc. CIC accepts no responsibility for injuries, losses, or damages resulting from your participation in any activity or event we facilitate.

  • By participating, you do so at your own risk and agree to behave responsibly and follow any safety instructions given.

  • We are not liable for any direct or indirect losses arising from your use of this website or our services.

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Intellectual Property

  • All content, branding, images, and materials created or hosted by SVH Inc. CIC are protected by copyright and intellectual property law.

  • You may not reproduce, republish, distribute, or exploit any content without prior written permission.

  • If you submit content to us, you grant SVH Inc. CIC full copyright and permission to use it for marketing, training, or evaluation purposes.

 

Website Use

  • You must not use our site for any unlawful or harmful purposes.

  • You may not post offensive or misleading content or impersonate others.

  • We reserve the right to reject or delete user accounts or content without notice.

  • You must not attempt to hack, disrupt, or duplicate the site content.

 

Medical Disclaimer

 

We provide mental health and wellbeing education and experiential support. We do not diagnose or treat medical conditions. Always seek advice from a qualified health professional.

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Data Privacy and Cookies

  • We collect data when you complete forms, send emails, or browse our website.

  • We use cookies to analyse site use and improve your experience. You can manage cookies via your browser.

  • Your personal data is stored securely and handled in line with UK GDPR and the Data Protection Act.

  • Read our full Privacy Policy for more details.

 

External Links

 

Our website may contain links to external websites. We are not responsible for their content or privacy policies.

 

Force Majeure

 

SVH Inc. CIC is not liable for delays or failure to deliver services or products caused by events beyond our reasonable control, including natural disasters, pandemics, or labour disputes.

 

Governing Law

 

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.

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Contact Us

 

If you have questions, complaints, or feedback, contact us at:

 

SVH Inc. CIC

34 Halstead Road, Harrogate, HG2 8BP

Email: info@svhinc.co.uk

Phone: +441423582034

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